Orders submitted via sitareybymehnaz.com will be processed within 24–48 hours of being received. You will receive an email confirmation as soon as we have received your order. Once your order has been dispatched, you will receive a notification from the courier service.

Delivery Timeframes:

• Orders within Pakistan: Orders are fulfilled within 5-7 business days from the time the order is dispatched.

• International orders: Orders are fulfilled within 7–14 business days from the time the order is dispatched.

If you have not received your order within the applicable timeframe, please contact our helpline at +92 309 0479711, Monday–Saturday, 10 AM–6 PM (Pakistan Standard Time).